Privacy Policy
At Sigma Studio Inc., we highly value the personal information of our users ("you" or "consumer") and are dedicated to adhering to international privacy standards and regulations. Our Privacy Policy governs the use of PC and mobile services provided by Sigma Studio Inc., including its subsidiaries and affiliates (collectively referred to as "Sigma Studio Inc.", "we," "us," or "our"). This policy details how we manage the collection and utilization of your personal information. The Privacy Policy is an integral part of our Terms of Service, and capitalized terms have meanings as defined in the Terms of Use (“Terms”). If you disagree with the Terms of Use or this Privacy Policy, we advise refraining from using our services. YOUR USE OF OUR SERVICES IMPLIES YOUR FULL ACCEPTANCE OF THE TERMS AND CONDITIONS OUTLINED IN THIS PRIVACY POLICY. We reserve the right to amend this Privacy Policy. Any changes will be posted on our website or through the Service, becoming effective upon publication. Your continued use of our services, including those offered through third-party platforms, after these changes indicates your acceptance of the revised Privacy Policy.
Sigma Studio Inc. employs your personal information for diverse business needs, aiming to enhance and maintain the quality of our services. We store your personal information only for the duration necessary for the purposes mentioned in this Privacy Policy. The retention period depends on the information type and the purpose of storage. Your personal information may be kept even after account deletion or cessation of service use, to meet legal, dispute resolution, and fraud prevention requirements.
• User-Sourced Information Your personal information is essential for service provision. • Types of Data Collected: Name, address, email, phone number, bank account details, TIN (tax identification number), etc. • Collection Timings/Methods: Entered by users during game services, product purchases, and event participation.
Public interactions within our games (forums, chats, status updates, etc.) may expose your personal information, for which we are not liable. Our BTS Universe Story Creator Redemptions Service requires your personal information (name, TIN, email, etc.) for revenue redemption processes. This collection happens post your consent, and withholding consent may impact service use. We deploy technologies like TrueDepth API for improved service quality, without storing or sharing the generated data.
• Third-Party Information Collection We gather information from third parties related to our services. • Types of Data Collected: Name, photos, device identifiers, network service account numbers, game usage data, etc. • Collection Instances/Methods: Through third-party platforms and social networks. • System-Generated Information To enhance service use, we collect technical data and usage information. • Types of Data Collected: Game accesses, scores, visited pages, IP addresses, device identifiers, etc. • Collection Timing/Method: During service access and use. • Cookies and Related Technologies
Cookies, small files stored on your device, are used to gather service usage data. Third parties may employ these for advertising purposes based on your preferences. You can control cookie settings via your browser, though this may impact service functionality.
• Essential Cookies: These ensure service security and integrity. • Performance and Functional Cookies: For analyzing service usage and improving features. • Advertising Cookies: Used to tailor advertising content on our and third-party services. Third-party advertisers on our platforms may also use cookies, and we advise consulting their privacy policies as we do not govern their practices.
List of Third-Party Privacy Policies: Singular https://www7.singular.net/privacy-policy Google https://policies.google.com/privacy Facebook https://www.facebook.com/privacy/explanation Apple Search Ads http://www.apple.com/privacy Twitter https://twitter.com/en/privacy UnityAds https://unity3d.com/legal/privacy-policy IronSource https://developers.ironsrc.com/ironsource-mobile/air/ironsource-mobile-privacy-policy/ Chartboost https://answers.chartboost.com/ja/articles/115001489103 Tapjoy https://www.tapjoy.com/privacy.html Inmobi https://www.inmobi.com/privacy-policy Mopub https://www.mopub.com/legal/privacy Vungle vungle.com/privacy AppLovin www.applovin.com/privacy Mintegral https://www.mintegral.com/en/privacy AdColony www.adcolony.com/privacy-policy
We do not sell personal information, but may provide your personal information to provide services to you or to perform your instructions (e.g. to process payment instructions).
• Affiliates We are committed to processing and storing data, granting access to the service, providing customer center support, making decisions regarding service improvement, developing content, and, if necessary, for other purposes described in the ‘Use of Information’ section of this Privacy Policy Share member information.
• Service Provider We may provide personal information through contracts with service providers and other third parties (collectively, “Service Providers”). Provide marketing, advertising, communication, security, infrastructure, and IT services using service providers, customize, personalize and optimize our services, provide bank account or balance information, and conduct transactions through credit cards or other payment methods. Process, provide customer center support, analyze and improve data (including data about users’ use of our services), and process and manage consumer surveys. In the process of providing these services, service providers may access members’ personal information and other information. We do not authorize service providers to use or disclose personal information of members except in cases related to the provision of services (including maintenance and improvement of services).
• Provide social functions and promotions We also provide joint promotions or programs that require us to share member information with third parties for member participation. In the course of conducting this type of promotion, we may share information related to conducting the promotion, such as the member name. When you use the social features of our services, we will provide information about you, including your name, user ID, social media profile, photos, game scores and progress, and any other information you submit or post using those social features. Share information. For example, when you click on Facebook’s “Like” button or “Share” button, it is hosted by a third party. In addition, when you view or click on advertisements using cookies, your information may be provided to other companies that display advertisements on our websites, games and/or applications. These third parties are responsible for complying with their own privacy policies. Please refer to each site’s privacy policy. We are not responsible for the policies or practices of third parties.
• Other We may provide your personal information in the following cases: This may include providing information to public and government authorities.
• At the request of laws, legal proceedings, lawsuits, or public or governmental authorities in or outside the country of residence of the customer • When disclosure is deemed necessary or appropriate due to national security, law enforcement or other important public issues • If it is determined that disclosure is reasonably necessary to fulfill our terms and conditions or to protect our business or users • If there is a relevant legal basis • Restructuring, merger or sale, etc. (We may transfer all personal information collected by our company to related third parties.)